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Medical Assistant II-790

Company Name:
Mercy Health System
Medical Assistant II-790
Department: WHITEWATER FAMILY PRACTICE CL (11406240)
Schedule: Part-time
Shift: Day Shift
About Facility:
Hours: 24 per week / variable
Job Details:
JOB SUMMARY
Provides support with the daily activities of a medical office by performing the following duties and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Rooms patients, collects assessment data and prepares patient according to specific need. Assists physicians in examination, treatment and other clinic procedures. Assists with laboratory procedures, screening tests and QI projects. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients. Greet and directs patients, salespeople, and visitors. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices. Collects payment from patients and issues receipt. Prepares and maintains patient charts. Maintains and orders supplies. May be required to work overtime during peak periods.
AGE OF PATIENT POPULATION:
Neonate, Child, Adolescent, Adult, Geriatric
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Quality - Follows policies and procedures. Adapts to changes in the environment. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance.
Service - Responds promptly to requests for service and assistance. Meets commitments. Abides by MHS confidentiality and security agreement. Shows respect and sensitivity for cultural differences.
Partnering - Supports organization's goal and values. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Contributes to building a positive team spirit. Generates suggestions for improving work.
Cost - Conserves organization resources.
EDUCATION, TRAINING, & EXPERIENCE
Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organizationapproved by the U.S. Department of Education.
Experience in clinic setting preferred.
CERTIFICATION/LICENSURE
Current CMA certification through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists).
CPR within 90 days.
WORK ENVIRONMENT
Occupation Exposure is Category A which means all employees in the specified job classification have occupational exposure.
WORK CONTACT GROUP
Patients/Families, Physicians, other hospital and clinic personnel, insurance companies
INFORMATION ACCESS
Partner may access patient care information needed to perform their job duties
SPECIAL PHYSICAL DEMANDS
Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to restrain, lift and transfer patients. Prolonged walking/standing, bending, stooping. Pushing and pulling equipment to provide care.
LEVEL OF SUPERVISION:
Some independent judgment is required, but decisions are limited by standard practices or procedures.
SUPERVISES:
None
EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans.

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