Business/Property Manager

Job Description

We are seeking a business and property manager to join our team of talented individuals who work in the student housing industry surrounding the University of Wisconsin-Whitewater. This position is responsible for all day-to-day operations of an office that manages approximately 1000 units and 1600-1800 college-aged tenants per academic year. This position directly supervises an assistant property manager, 4-6 leasing agents, 4-6 permanent cleaners, and is responsible for hiring and organizing a seasonal cleaning team of 40-50 employees to turn over units to prepare for the leasing season.

Skills required to be successful in this job include: Microsoft Office, exceptional communication skills (both written and verbal), multi-tasking and prioritizing skills, social media and marketing, conflict resolution, familiarity with landlord-tenant law, data entry skills, scheduling experience, and the ability to work in excess of 40 hours per week on a regular basis. Successful candidates will be comfortable communicating with a diverse staff and tenant base and will communicate well with our company president. Additionally, successful candidates MUST have an excellent memory and the ability to retain information quickly.

Our client base is primarily first time renters, so successful candidates must be prepared to face challenges unique to this industry. Unlike the traditional property management industry, we plan to turn over approximately 70% of our units each year as tenants graduate and leave the community. Overseeing the turnover process and executing a successful refunding of all move-out security deposits is essential to maintain tenant satisfaction.

Experience with tenant management software is a plus, but we use a software program written and created by our staff. Training will be provided on the program, but experience with other programs will assist with the transition and training.

The current manager has been in the position for multiple years and will be available to assist with the transition in to the role.

Company Description
D.L.K. Enterprises, Inc. was established in 1957 as a company rooted in its commitment to the Whitewater campus and greater community. The company was the dream of a UWW graduate and was created before entrepreneurship became a cornerstone of UW-Whitewater. The organization would later go on to support the development of UW-Whitewater's entrepreneurship and business programs alike.
That UW-Whitewater graduate, David L. Kachel, built this company and its 56-year legacy on a commitment to provide the greatest service possible for students at the most affordable prices to guarantee that education would not be sacrificed to the cost of housing. DLK Enterprises, Inc. and the Kachel Family have provided support for numerous UW-Whitewater and City of Whitewater initiatives and remain committed to the continued sustainability and expansion of the Whitewater economy and community. DLK Enterprises, Inc. strives to make Whitewater a city for students to enjoy and consider "home".
D.L.K. Enterprises distinguishes itself by offering a level of service unparalleled in the rental community. Because we are a local company with staff who also live in and enjoy Whitewater, your phone call will never be directed to a location outside Whitewater and you can rest assured that you, as a student or parent, will receive the prompt and dedicated attention you deserve as tenants. Our full-time, licensed maintenance staff in all areas is dedicated to the upkeep of student housing. By maintaining staff in all maintenance areas, waiting days and weeks for maintenance is never an issue for our tenants. Our office is staffed by not only a committed group of hardworking employees (and UW-Whitewater alumni), but also provides employment to current UW-Whitewater students whose own campus and classroom experiences help D.L.K. Enterprises to make sure your expectations are not only met, but exceeded.
In addition to our dedication to our tenants as business owners, we continue to support tenant educational needs through our David L. Kachel Memorial Scholarship and Tenant of the Month programs. Our tenants are able to live comfortably knowing that it is every intention of our company to continue to provide support for the great students and programs at UW-Whitewater.
Whether you are new to the Whitewater community or have lived here for years, DLK Enterprises assures you that your perfect home is just waiting to be found (and our showing and leasing agents probably know just where it is). Our family-owned, Whitewater business provides a genuine care for the wellbeing of UW-Whitewater students and strives to provide the smoothest transition into off-campus housing.

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